Terms & Conditions

1. Introduction

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By accessing or using wattnwheel.com (the "Site"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please refrain from using the Site.

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2. Use of the Site

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• Eligibility: You must be at least 18 years old to use the Site.

• Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

• Prohibited Activities: You agree not to engage in any unlawful activities, including but not limited to:

  • Impersonating others

  • Uploading harmful content

  • Interfering with the Site's functionality

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3. Products and Services

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• Product Availability: All products are subject to availability. We reserve the right to discontinue products without prior notice.

• Pricing: Prices are listed in GBP and are exclusive of VAT unless stated otherwise. We may change prices at our discretion.

• Product Descriptions: We strive for accuracy, but do not guarantee that all product descriptions are error-free.

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4. Orders and Payments

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• Order Acceptance: Orders are subject to acceptance and availability. We may refuse or cancel orders at our discretion.

• Payment Methods: We accept various payment methods, including credit/debit cards and PayPal. All payments are processed securely.

• Billing Information: You agree to provide accurate and complete billing information.

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5. Delivery

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• Third-Party Courier: Deliveries are handled by a third-party courier. Delivery charges are separate and will be displayed at checkout.

• Delivery Times: Estimated delivery times are provided but are not guaranteed. Delays may occur due to unforeseen circumstances.

• Risk of Loss: Risk of loss passes to you upon delivery.

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6. Returns and Refunds

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• Return Policy: Our Return Policy outlines the conditions under which returns and refunds are accepted. Please review it before making a purchase.

• Damaged Goods: If you receive damaged or defective items, contact us within [Insert Time Frame] for assistance.

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7. Intellectual Property

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• Ownership: All content on the Site, including text, graphics, logos, and images, is the property of Watts & Wheels Ltd and is protected by intellectual property laws.

• Usage: You may not use, reproduce, or distribute any content from the Site without prior written permission.

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8. Limitation of Liability

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To the maximum extent permitted by law, Watts & Wheels Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased.

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9. Privacy Policy

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Your use of the Site is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

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10. Governing Law

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These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts in England and Wales.

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11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the new Terms.

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Privacy Policy

Effective Date:01/11/25
Company: Watts&Wheels Ltd
Email:Inquiries@wattsandwheels.ltd
Address: 4th Floor Office, 205 Regent Street, London, England, W1B 4HB

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1. What Data We Collect

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We collect personal data to process orders and improve your experience:

• Identity: Name, email, phone number

• Address: Delivery and billing addresses

• Payment Information: Card data processed securely via PCI-compliant providers (we do not store full card numbers)

• Order History: Products purchased, preferences

• Device & Usage Data: IP address, browser type, cookies, and analytics

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2. How We Use Your Data

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• Process and deliver orders

• Handle payments and refunds

• Provide customer support

• Send service updates or marketing (with consent)

• Improve website functionality and security

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3. Legal Basis for Processing

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• Contract performance (orders and delivery)

• Consent (marketing communications)

• Legitimate interests (website functionality, analytics, fraud prevention)

• Compliance with legal obligations

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4. Sharing Your Data

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• Third-Party Processors: Payment gateways, couriers, IT service providers

• Legal Requirements: If required by law or fraud investigation

• We do not sell your data

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5. International Transfers

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If your data is processed outside the UK/EEA, we use safeguards such as Standard Contractual Clauses to ensure GDPR compliance.

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6. Data Retention

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We retain personal data only as long as necessary for business or legal purposes (e.g., financial records, warranties). Afterward, data is securely deleted or anonymised.

 

7. Your Rights

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You can:

• Access your data

• Correct inaccuracies

• Request deletion (right to be forgotten)

• Restrict or object to processing

• Receive a copy of your data (data portability)

• Withdraw consent for marketing

• Lodge a complaint with the ICO

To exercise any right, contact privacy@wattnwheel.com.

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8. Data Security

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We implement technical and organisational measures, including encryption and restricted access, to protect your data

 

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9. Automated Decision-Making

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We may use automated systems (e.g., product recommendations). You can request human review and opt out where applicable.

 

10. Changes to This Policy

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We may update this policy periodically. The latest version is always available on our website.

Cookie Policy

1. What Are Cookies?

Cookies are small files stored on your device to improve website functionality, analytics, and advertising.

2. Types of Cookies We Use

• Necessary: Essential for website operation (cannot be disabled)

• Analytics: Track usage patterns to improve the website

• Marketing: Tailor content and ads based on your preferences

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3. Your Consent

On first visit, you’ll be prompted to accept or manage cookies. You can change preferences anytime via your browser settings.

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4. Third-Party Cookies

We may allow third-party services (e.g., Google Analytics) to place cookies on the site. They are subject to their own privacy policies.

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5. More Information

For details on managing cookies, visit ICO Guide.

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12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

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Watts & Wheels Ltd
Email: Inquiries@wattsandwheels.ltd
Phone: +44 7472541257
Address: 4th Floor Office, 205 Regent Street, London, England, W1B 4HB